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FAQ Help Center
Welcome to the FAQ Help Center for Image Retouch Services, your trusted partner for professional photo editing services. We understand you may have questions about our services, processes, and policies. Below, you’ll find detailed answers to some of the most frequently asked questions. If you need further assistance, please don’t hesitate to contact our support team.
General Questions
Find answers to commonly asked questions about our products and services.
Q1: What services does Image Retouch Services offer?
A1: Image Retouch Services offers a comprehensive range of photo editing services, including high-end skin retouching, body retouching, jewelry photo editing, wedding photo editing, real estate photo editing, newborn photo retouching, photo manipulation, photo restoration, and clipping path services. We cater to both personal and professional needs, ensuring high-quality results for every project.
Q2: How can I contact Image Retouch Services?
A2: You can contact us via email at [email protected] or our customer service. Our support team is available from Monday to Sunday, 9 AM to 6 PM (GMT).
Q3: What file formats do you accept for photo editing?
A3: We accept a variety of file formats including JPEG, PNG, TIFF, PSD, and RAW files. If you have a different file format, please contact us to confirm if we can accommodate it.
Q4: What is high-end skin retouching?
A4: High-end skin retouching involves meticulous editing to enhance the natural beauty of the skin while maintaining its texture. This service includes blemish removal, skin smoothing, color correction, and contouring to achieve a flawless yet natural look.
Q5: How do you handle jewelry photo editing?
A5: Our jewelry photo editing services include background removal, color correction, shadow creation, reflection enhancement, and dust and scratch removal. We ensure your jewelry images are polished and ready for professional display or e-commerce use.
Q6: What is photo manipulation?
A6: Photo manipulation involves altering or combining multiple images to create a desired effect or entirely new image. This can include background changes, adding or removing elements, and creating artistic effects to achieve a specific vision.
Q7: How do I place an order?
A7: To place an order, visit our website and navigate to the “Order” page. Upload your images, select the desired service, provide detailed instructions, and proceed to checkout. You will receive a confirmation email once your order is placed.
Q8: What is the turnaround time for your services?
A8: The turnaround time varies depending on the complexity and volume of the project. Standard photo editing typically takes 2-3 business days, while more complex projects such as photo manipulation or bulk orders may take longer. We offer expedited services for urgent requests at an additional cost.
Q9: How will I receive my edited photos?
A9: Once your photos are edited, we will send you a download link via email. You can download the high-resolution edited images directly from the link. We ensure that your files are securely stored and transferred.
Q10: How are your services priced?
A10: Our services are priced based on the type of editing required and the complexity of the project. Detailed pricing information can be found on our “Pricing” page on the website. For custom projects, please contact us for a quote.
Q11: What payment methods do you accept?
A11: We accept major credit cards, PayPal, and bank transfers. All payments are processed through a secure payment gateway to ensure your information is safe.
Q12: Do you offer discounts for bulk orders?
A12: Yes, we offer discounts for bulk orders. Please contact our sales team with your requirements, and we will provide you with a customized quote and applicable discounts.
Q13: What is your revision policy?
A13: We offer free revisions to ensure you are completely satisfied with the final product. Please provide detailed feedback, and we will make the necessary adjustments. Note that major changes or additional requests may incur extra charges.
Q14: What is your refund policy?
A14: If you are not satisfied with our services, please contact us within 7 days of receiving your edited photos. We will work with you to address any issues. Refunds are considered on a case-by-case basis, depending on the nature of the dissatisfaction.
Q15: How do you ensure the privacy of my photos?
A15: We take the privacy and security of your photos seriously. All images are stored securely and are only accessed by our editing team. We do not share or use your images for any purpose other than the agreed editing services.
Contact Us
We hope this FAQ Help Center has answered your questions. If you need further assistance, please don’t hesitate to contact us. Thank you for choosing Image Retouch Services for your photo editing needs.
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8:00 am – 6:00 pm
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